How do you currently take bookings for your business? Are you still using the old method of the telephone booking process or receiving an email from your customer?
Well, it is not an ideal solution in this era. Because you should have an employee who can answer the phone whenever your client calls, and he should be able to reply to emails timely. This is not useful because your customers can have a different time zone or an unusual time to contact you.
It means you will need employees 24/7 to communicate with your customers. Or you can use proper online booking software to maintain this communication…..