Notify V4 Consumer about your move | Moving home guide

"Relocating to a new home involves numerous tasks, and ensuring uninterrupted broadband service is crucial. Informing your internet service provider (ISP) about your move in advance is essential for a smooth transition. For V4 Consumer customers, the process is straightforward and designed to minimize disruption.

Why notify your broadband provider early?

Notifying your broadband provider ahead of your move allows them to arrange the transfer of your services to your new address. This proactive approach helps prevent potential downtime and ensures that your internet connection is active when you settle into your new home. According to the HomeOwners Alliance, it's important to contact your provider as early as possible to inform them about your move and schedule the transfer.

Steps to notify V4 Consumer about your move

1. Contact information:

• Phone: Call V4 Consumer at 0330 118 8871.
• Email: Send your new address and moving date to am@v4consumer.co.uk.

2. Provide necessary details:

• Your new address.
• Planned moving date.

3. Notice period:

• Provide at least 14 days' notice to ensure a smooth transition. This timeframe allows V4 Consumer to make all necessary arrangements for transferring your broadband service and confirming the cancellation at your old address.

What to expect during the transition

• Service transfer: V4 Consumer will handle the transfer of your broadband service to your new address, ensuring minimal disruption.
• Confirmation: They will confirm the cancellation of service at your old address once the transfer is complete.
• Support: If you have any questions or need assistance during this process, V4 Consumer's customer support team is available to help every step of the way.

For more: https://www.v4consumer.co.uk/how-do-i-notify-v4-consumer-about-my-move